How to share an issue?

  • Open the issue you would like to share.
  • Click on the "Share" button.

 

If there is no "Share" button, please check the configuration. Take a look on the Administrator Guide

  • Define the fields you would like to share, by typing in the names of the fields.
  • Choose attachments which shall be shared
  • Choose comments of particular user groups to be visible in the "Share".
  • Define, where to sent the public link: 
    • Enter a  username for Jira users.
    • Or an email for external access. (using the mail server as configured in Jira)

You are also able to set restrictions:

  • Define when / how long the "Share" should be active.
  • Define a password to secure the access.
  • Define an IP address which should receive access.
  • Limit the access to logged in users only (Otherwise also non JIRA users are able to access)

  • Afterwards a unique link will be generated, which can be copied and sent.The shared issue is a dynamic reflection of the current status, so the unique link doesn’t have to be renewed.
  • The link can be mailed to external adresses (using the local mail client)
  • It is recommended to check the link to ensure that the correct information is shared.

 


 

How to share a filter list?

  • Open the filter list you want to share – Be sure that the filter list is saved. The issues in the filter list have to be in projects with activated share function.
  • Click on the "Share" button.

If there is no "Share" button, please check the configuration. Take a look at the Administrator Guide

  • Define the columns you would like to display by typing in the names of the fields – The fields are listed in alphabetical order.
  • You can reorder the fields, to define the order of columns in the shared view.

 

  • You are also able to set restrictions:

    • Define when / how long the "Share" should be active.
    • Define a password to secure the access.
    • Define an IP address which should receive access.
    • Limit the access to logged in users only (Otherwise also non JIRA users are able to access)
    • You can add an internal note. This note is only visible to internal users and will not be shared.

  • Afterwards a unique link is generated, which can be copied and sent. The shared issues list is a dynamic reflection of the current status, so the unique link doesn’t have to be renewed.
  • The link can be mailed to external adresses (using the local mail client).
  • It is recommended to check the link to ensure that the correct information is shared.

 


 

How to configure active shares?

Click on the tab “Issues” and "Shared Issues / Filter Lists" - All active shares will be displayed. 

The number of calls, the internal note and other information are displayed for each share. 


  • Here you can edit the shares by clicking the "Gear" icon and then "Edit" to redefine the fields, columns or other settings.
  • You can also deactivate a share, show it's history details, make a copy or delete a share completely here.
  • The unique link adapts the changes immediately.

View a detailed history of each share.

  • Share Your JIRA provides an additional tab "Share Overview" which shows your issue-related shares.
  • By mouseover, you get icons displayed which also allow you to view, edit and delete the share.